SHIPPING POLICY

ORDER CONFIRMATION

Thank you for choosing 5 Star Baby Strollers to purchase a stroller. We are thrilled to confirm your order and provide you with the details of your purchase. Our team is dedicated to ensuring a seamless shopping experience for you and your little one.

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

If you have any questions or require further assistance, please don't hesitate to contact our customer support team at 404-548-8028. Our friendly representatives will be more than happy to assist you.

Once again, we appreciate your trust in our brand and the opportunity to serve you. We look forward to delivering your baby stroller and providing you with a delightful shopping experience.

ORDER SHIPMENT

At 5 Star Baby Strollers, we understand that receiving your stroller in a timely and secure manner is crucial for your peace of mind. That's why we've revamped our order shipment process to provide you with an exceptional delivery experience. With our hassle-free shipping services, you can expect a smooth and efficient journey from our warehouse to your doorstep

We know how eager you are to start using your new purchase, so we waste no time in getting it ready for transit.

If your order is in stock and we process the charges to your credit card, it will ship within 3 business days from the date of your order. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@5starstrollers.com.

Estimated delivery/ transit time after the order has been confirmed as shipped is 3-10 business days.

We take utmost care in packaging your baby stroller to protect it from any damage during transportation. Our skilled professionals use high-quality materials and industry-standard techniques to ensure that your stroller arrives in pristine condition.

Stay informed throughout the entire shipment process with our convenient real-time tracking system. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. As soon as your order is on its way, we provide you with a tracking number, allowing you to monitor its progress from departure to delivery. You'll always know exactly where your baby stroller is and when to expect its arrival.

We partner with trusted shipping carriers renowned for their reliability and commitment to customer satisfaction. By selecting the most reputable logistics companies, we guarantee a seamless shipping experience for you. Rest assured that your precious cargo is in safe hands.

At 5 Star Baby Strollers, we strive to provide you with the best possible shopping experience. From the moment you place your order to the joyful moment you unbox your new baby stroller, our streamlined shipment process ensures a hassle-free journey. Trust us to deliver your stroller safely and efficiently, so you can focus on creating precious memories with your little one.

Place your order today and let us take care of the rest!

We offer free shipping in the U.S. (Excluding Hawaii & Alaska)

Please Call 404-548-8028 For More Information.

We Are Happy to Answer Questions.